By Ted Klastorin

This ebook provides the basic ideas of undertaking administration in a concise type with an emphasis at the tough tradeoffs that needs to be made through undertaking managers. The authors describe the fundamental analytical instruments and undertaking administration methodologies and express find out how to follow those instruments and methodologies to real looking difficulties.

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The complexity of the system and the number of people involved clearly added to HCFA's communication problems. Finally, HCFA failed to implement effective incentives and controls for its contractors; Friel points out that HCFA has now moved to performance-based contracting for IT projects with appropriate milestones and incentives. Many IT projects are undertaken without a clear statement of purpose or vision, as illustrated by the HCFA project. Furthermore, when such a statement does exist, it is frequently not communicated to the rest of the project team or organization.

Avoid mission creep. Have an investment review process. Manage expectations. Reduce risk as much as possible. MEASURES OF PROJECT SUCCESSIFAILURE 11 Friel points out that HCFA had given the primary contractor three years to submit a final product with little or no interim monitoring. This failure to define proper milestones and monitor the contractor's progress was a major factor in this project's failure. Likewise, Friel mentions that HCFA managers never fully understood their current systems and what they wanted their new system to do (no clearly identified goals).

Tnis example illustrates another important factor in risk management. After analyzing possible adverse events, the project manager has two choices. Namely, she can take some preventive action before starting the project to reduce the likelihood of the adverse event or its consequence, or she can plan a contingency action if such an adverse event should occur. In the case of bad weather, the project manager might add coverings or shelters to a construction project (for example); this preventive action would increase the cost of the project but would mitigate the negative impact if the weather became inclement.

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