By Mark Lloyd

This can be a completely 'hands-on' consultant to commencing a lodge, through an writer who has been there, obvious it and performed it - and became their very own pipe dream into fact. It bargains an A to Z of sensible suggestion, from accounting to making an internet site. it really is packed with suggestion for the aspiring or beginner hotelier in addition to these already in enterprise and striving to satisfy shopper expectancies. writer BIOG: on the age of forty five Mark Lloyd, an occasions organizer, had had sufficient of operating for people. along with his spouse and relatives he moved from Watford to run his personal resort in Chipping Sodbury in Gloucestershire. He had no prior event of the resort undefined. Eighteen months later he has a profitable resort - and no regrets.

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Overcoming the obstacles We had a difficult time during the mortgage negotiations and having already agreed terms with one lender suddenly found that we would have to find a new deal. Our backer, who initially offered to act as security, had a change of heart at the last minute when it came to signing the contract. Our original lender had agreed excellent terms, including a business bank account with an overdraft. The mortgage was initially on an interest-only basis, which made a significant difference to the monthly repayment amount.

Meeting people Meeting different people every day and facing new challenges is good fun. Even miserable guests or people that are rude are interesting. I deal with these types of people by trying to imagine why they have become like this, what has happened to them to make them behave in this manner. If we have a regular guest who is always rude or miserable I will always treat them the same, with respect and politeness. I try to win them over by always being courteous. This does work and eventually they will come round.

Again this must be issued to take effect from the day you take over. Other licences You will also need a TV licence and the fee is calculated on the number of units of overnight accommodation you have to let with television receiving equipment in them. One full fee covers the first 15 units of accommodation. If you live in the hotel or live in a separate house within the grounds of the hotel the licence will cover the TV set in your home as well. 00. uk. A PRS (Performing Rights Society) licence allows you lawfully to play music in your business.

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