By Mehdi Khosrow-Pour
As companies, researchers, and practitioners glance to plan new and leading edge applied sciences within the realm of e-commerce, the human part in modern corporations continues to be a try within the undefined. using and dealing with trade and prone on-line broadens the general physique of information in regards to the human points of digital trade applied sciences and usage in smooth enterprises. using and dealing with trade and providers on-line offers finished insurance and realizing of the social, cultural, organizational, and cognitive affects of e-commerce applied sciences and advances in enterprises world wide. E-commerce strategic administration, management, organizational habit, improvement, and worker moral matters are just some of the demanding situations awarded during this all-inclusive paintings.
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Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. Frm Value Effects of Web Ste Redesgn ments do not. Dos Santos et al. (1993) classify an IT investment as an innovation when it represents the first use of a technology in an industry, when it would produce a new IT-based product or service, or when it would result in the development of new IT for an industry. In a follow up study, Im, Dow, and Grover (2001) extend the Dos Santos et al.
Like Subramani and Walden (2001), we differentiate between Net and non-Net (conventional) firms, where a Net firm is one that derives more than 50% of its revenue from Internet related activities. Table 1 provides information on the total number of announcements for each year, along with ownership (public or private), and type of firm (Net or non-Net) making the announcements. To investigate which kind of firms make redesign announcements, we count the number of press releases in each cell of a bidimensional contingency table crossing ownership (public vs.
E-commerce: Business, technology, society. New York: Addison-Wesley. , & Harris, J. (2002). Customer service on the Web: A cross-industry investigation. Journal of Targeting, Measurement and Analysis for Marketing, 14(4), 325-338. Lightner, N. J. (2004). Evaluating e-commerce functionality with a focus on customer service. Communications of the ACM, 47(10), 88-92. McCutcheon, D. , & Meredith, J. R. (1993). Conducting case study research in operations management. Journal of Operations Management, 11(3), 239-256.