By Mara Manente, Valeria Minghetti, Erica Mingotto (auth.)

What are accountable Tourism and company Social accountability? what's the industry's expertise concerning those strategies? What are the structures and instruments at the moment available to buy that tourism SMEs can use to evaluate their engagement and the sustainability in their business?

This e-book is geared toward replying to those questions and delivering an cutting edge contribution to the present debate within the box. After having outlined dependable Tourism and CSR and the surroundings during which those methodologies advance, the authors current and evaluate the most eu evaluate and certification platforms, describe their features and functionalities and talk about the suitable concerns relating their application.

Through the AHP version and the choice of a couple of suitable case histories, the suitability and efficacy of those platforms in tracking the extent of accountability of tourism SMEs are analyzed and debated. the implications acquired give a contribution to augment the popularity and diffusion of CSR ideas in tourism and to aid tourism companies in deciding on the evaluation device that most closely fits with their features and the character in their task. The research additionally permits scholars and researchers to construct or improve their wisdom concerning the major reporting projects on hand in Europe and to evaluate the possibility of the mathematical version utilized for this type of study.

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Additional resources for Responsible Tourism and CSR: Assessment Systems for Sustainable Development of SMEs in Tourism

Example text

Given their central role in the tourism industry and in the whole supply chain, tour operators interact with all businesses involved in the organisation and assembling of the travel package. Consequently, responsible tour operators can also stimulate other companies to behave in a responsible way. In addition, not only the assessment of the tour operator’s responsibility gives consumers information about the tour operator itself, but also about other companies along the supply chain that offer the services included in the travel package.

2007). M. g. Green Globe, Blue Flag) and a number of other projects are in the pilot or development phase in different parts of the world. g. “star rating” in hotels) have existed for decades, environmental programs have been developed starting from the end of the 1980s, and socio-cultural and economic aspects have been added since 1990s in the Americas and the 2000s in Europe (Bien 2008). The impetus for environmental reporting systems and certification began in particular with the 1992 Earth Summit, held under the United Nations sponsorship in Rio de Janeiro, and then with the Agenda 21.

CESD - Center on Ecotourism and Sustainable Development, Handbook, n. 1 Bobbin J (2012a) Researching responsible tourism reporting. International Centre for Responsible Tourism, Occasional Paper OP. 24 Bobbin J (2012b) Introduction to responsible tourism reporting. The development of a transparent verifiable reporting system suitable for small to medium sized enterprises to monitor their responsible tourism good practices. Responsible Tourism Reporting. rtreporting. php. Accessed 8 Aug 2013 Dodds R, Joppe M (2005) CSR in the tourism industry?

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